Comments and feedback in the workflow
Team comments with @ mentions on tasks and ideas, reasons for rejected approvals and client feedback on the editorial plan.
Learning path: Plan, approve, work as a team · 0/7
You write team comments on tasks and on ideas in the Inbox. With @ you mention team members, who then get a notification. Feedback on posts goes through approval with an optional reason.
This page was translated from the German original. The labels in your app are authoritative.
What is this about?
Instead of searching for feedback in emails or chats, you capture it where the work happens. ALLMEDIA.AI offers three ways to do this:
- Team comments on tasks: for agreements around a task, for example a post, a research or an image.
- Team comments on ideas in the Inbox: for discussing whether and how an idea is implemented.
- Reason in the approval: Anyone who rejects a post can give a reason.
There are no direct comments or inline annotations in the post editor. You give feedback on a post via the approval or via a task linked to the post.
Step by step
- Open the task. Go to Ideas/Inbox → Tasks and open the task. If needed, link it to the affected post.
- Write a comment. In the Team comments area, click Add comment and write your text.
- Mention a team member. Type @ and choose the person from the list. Mentioned people get a notification under the bell.
- Send. Click Comment. You can later Edit or Delete your own comments. Edited comments are marked edited.
- Give feedback on a post in the approval. Under Plan → Approvals, click Reject on a post and enter what needs to change under Reason for rejection (optional). The post goes back to draft with the reason.
Who is notified?
| Place | Who gets a notification under the bell? |
|---|---|
| Comment on a task | All assignees of the task, the person who created it and everyone mentioned (except yourself) |
| Comment on an idea | All workspace members mentioned with @ |
| Rejected approval | The person who requested the approval |
Comments on ideas in the Inbox
Under Ideas/Inbox → Inbox, open an idea. In the Team comments area you write as with tasks; with @ you mention team members. You see the number of comments directly on the idea card.
Client feedback on the editorial plan
In Editorial Planning you can invite clients via a link. They approve each post idea or request changes and write comments, without needing an account. How this works is described in Involving external reviewers.
Tips
- For larger revisions, create a task and link it to the post. This keeps the feedback findable with the post.
- Phrase rejection reasons specifically. Under Approvals you can filter for them with Only with note.
Frequently asked questions
Can I comment on passages directly in the post?
No. There is no comment function in the post editor. Use a linked task or the reason in the approval.
Do I also get an email for mentions?
Mentions and comments are reported under the bell in the app. There is no separate email for comments.
Related articles
checked against app version 2.29.1245
Your progress is only saved in this browser.