Change or cancel your plan

What is this about?

Your plan determines credits, channel connections and other limits. You change it yourself in the app. Payment is made via Stripe. Plan and credits belong to your personal account, so you can change the plan from any workspace.

Step by step

1. Open billing. Click your profile at the top right and choose Billing. Under Current Plan you see plan, balance and the days until the next top-up.
2. Choose the billing interval. Under Available Plans, set Monthly or Yearly. Yearly billing saves 10%.
3. Choose a plan. Click Upgrade or Downgrade on the plan you want. Your current plan is marked Active.
4. Pay. You are redirected to the Stripe checkout. There you can also enter a promotion code.
5. Check the result. After payment you return to the app. If the new plan doesn’t appear right away, reload the page after a minute.
6. Cancel. Under Current Plan, click Manage subscription. In the Stripe customer portal you end your subscription.
7. Reactivate. When a subscription ends, the Billing tab shows the notice “Your “…” subscription was ended” and the button Reactivate …. With it, you book your previous plan again via Stripe.

Plans at a glance

Plan	Price per month (net)	Credits per month	Channel connections	Rollover
Free	€0	300	1	no rollover
Pro	€89	8,000	6	1,000
Agentic	€349 (for new customers from 1 January 2027: €499)	35,000	15	2,000
Enterprise and Agency	on request	on request	25	on request

All prices are net plus VAT. Details are on the Pricing page. For Enterprise and Agency, click Sales request in the app.

What happens when you change

• Upgrade: On completion, a new cycle starts with the new plan’s credit quota. The additional credits are available immediately.
• Downgrade: If a workspace then has more members than the new plan allows, the app warns you beforehand. If you continue anyway, new invitations are blocked until you remove excess members.
• Channel connections: If you are over the limit after a downgrade, the most recently added connections can no longer publish.

After cancelling

• When your subscription ends, ALLMEDIA.AI automatically switches your account to the Free plan. You then receive 300 credits per month and one channel connection.
• Your account and your content remain. The limits of the Free plan apply.
• ALLMEDIA.AI remembers your previous plan so you can reactivate it with one click.
• If a payment remains outstanding for 14 days, ALLMEDIA.AI also ends the subscription automatically and switches to Free.

Frequently asked questions

What happens to my subscription if I delete my account?

When you delete your account, an active subscription is cancelled immediately. Amounts already paid are not refunded. Learn more in Data privacy and GDPR in ALLMEDIA.AI.

Is the Newsroom plan available yet?

The Newsroom plan has been announced for the first quarter of 2027 and cannot be booked yet.

Related articles

• Understand and top up credits
• Invoices and payment methods
• Unlock more channel connections
• Redeem promotion codes and voucher codes